Connecting...
Call Status
Idle
AI Mode
IVR Navigation
Place Outbound Call
Nova Sonic will listen to the IVR, navigate menus, and talk to the person when transferred.
Live Transcript 0
Events 0
Call History 0
Server Logs 0
Genesys Logs 0
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Transcript will appear here when AudioHook is active
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Live events (DTMF, connections, errors) will stream here
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Server activity logs will appear during calls
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Past call logs will appear here
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Click Refresh to load Genesys call logs